Frequently asked questions

On a revenue share agreement, landlords typically receive 70% of net revenue (total revenue minus operating expenses like utilities, housekeeping, and amenities). On a fixed-rent agreement, you receive a guaranteed monthly amount regardless of occupancy. The right model depends on your property and risk preference — we'll discuss both options during our initial consultation.

Net revenue is the total income received from members staying at the property, minus the operating expenses we incur running it. Operating expenses include housekeeping and laundry, electricity and water, broadband internet, government rates and management fees, eco-amenities, and any maintenance costs. All expenses are itemised in your monthly report.

No. Commune invests the capital expenditure (CapEx) to design and furnish your property to our co-living standard. This typically ranges from HKD 50,000 to HKD 100,000 depending on the size and condition of the property. This investment is recouped during a break-even period defined in the agreement.

The break-even period is the initial phase (typically 6 months) where Commune recoups the CapEx investment from revenue before the landlord's full profit share kicks in. You receive monthly reports showing the CapEx payback progress. Once the investment is recovered, your full revenue share begins.

Agreement terms are typically 3 to 6 years, depending on the model. Management agreements are usually 6 years. Service agreements are typically 3 years. Tenancy agreements vary. Either party can terminate with 6 months' written notice in most cases.

Commune handles all payment collection. Members pay via Stripe (automated recurring billing). If a payment fails, our system automatically sends reminders at 3, 7, and 14 days. If payment isn't resolved, we manage the member departure and find a replacement. On a fixed-rent agreement, you receive your guaranteed amount regardless.

Yes. Every landlord receives a detailed monthly business report by the 1st of the following month. It includes: total revenue, expense breakdown by category, vacancy rate, member demographics, member sign-in and sign-out numbers, net revenue, and your landlord payout calculation. Reports are also accessible anytime via your online dashboard.

We typically work with apartments that have 3 or more bedrooms, or properties that can be configured into multiple private rooms. Ideal locations are well-connected to MTR stations and popular with professionals and digital nomads — think Sai Ying Pun, Wan Chai, Causeway Bay, Central, and similar districts. We'll assess any property for free.

Yes. Our members stay under licence agreements, not tenancy agreements. This is a well-established legal structure for co-living and serviced accommodation in Hong Kong. Commune Share Limited is a registered company (BR No. 72697384) and operates transparently within HKSAR law.

If you decide to sell, redevelop, or renovate the property, you can terminate the agreement with the notice period defined in your contract (typically 1–6 months depending on the agreement type). Commune will facilitate the transition and hand back the property in good condition.

Nothing. Commune handles all daily operations: member communication, housekeeping scheduling, maintenance coordination, payment collection, and reporting. You receive your monthly payout and report, and can check your dashboard anytime for real-time updates.

On management agreements, Commune deposits a security amount (typically equivalent to one month's base fee) into the landlord's bank account before the agreement takes effect. This deposit is returned interest-free within 10 days of the agreement's conclusion.